TERMS AND CONDITIONS
1. INTRODUCTION
1.1 These terms and conditions shall govern your use of our website, https://townhouse.co.uk/ (the âWebsiteâ), social media pages being our Facebook, Instagram, Tiktok, or any other social media pages maintained by the company from time to time (the âSocial Mediaâ) and any booking made, assistance provided or information gathered through the Website, by Phone or in-person at any of our Salons (a âBookingâ) and the terms and conditions relating to any beauty treatment services provided by us (the âServicesâ) in a Townhouse salon.
1.2 The term âweâ means Townhouse Group Limited and all subsidiaries, the owner and operator of the Website, whose registered office is at 1.2 Floor 6, Berkshire House, 168-173 High Holborn London, England, UK WC1V 7AA and whose company registration number is 12989408 (âusâ and âourâ will be construed accordingly).
1.3 The term âyouâ refers to the user or viewer of our Website, Social Media, or any person who makes a Booking or receives Services (and âyourâ will be construed accordingly).
1.4 By using our Website, Social Media or making a Booking, you agree to accept these terms and conditions. If you disagree with any of these terms and conditions, you must not use our Website, Social Media or make a Booking.
1.5 Bookings made via www.townhouse.co.uk or at physical locations in the United Kingdom are governed by the UK Terms & Conditions found at www.townhouse.co.uk.
1.6 You must be at least 16 years of age to make a Booking.
1.7 Our Website uses cookies. By using our Website, you consent to our use of cookies in accordance with the terms of our privacy and cookies policy at https://townhouse.co.uk/privacy-policy/.
1.8 Should you be making a Booking on behalf of another person (or if you transfer your Booking to another person), by making the Booking you confirm to us that you have their express permission to do so and you have their express agreement to all terms listed herein and elsewhere related to the Booking. Should such a person dispute their agreement to such terms or raise a claim of any kind, you indemnify us and hold us harmless from all damages.
1.9 The terms herein shall continue to apply to any changes that you make to a Booking including adding additional Services, removing Services, substituting Services or amending the recipient of Services whether such whether such changes are made online, by phone or in-person.
2. COPYRIGHT
2.1 This Website and Social Media contains content which is owned by or licenced to us (the âContentâ). This Content includes, but is not limited to, the information, design, layout, look, appearance and graphics.
2.2 You are granted a licence to use the Content subject to the restrictions described in these terms and conditions.
2.3 All Content and material contained in this Website and Social Media is and shall remain at our copyright.
2.4 You must retain, and must not delete or remove all copyright notices and other proprietary notices placed by us on any Content.
3. LICENCE TO USE THE WEBSITE
3.1 You may:
(a) view pages from our Website in a web browser;
(b) download pages from our Website for caching in a web browser;
(c) print pages from our Website; subject to the other provisions of these terms and conditions.
3.2 Except as expressly permitted by Section 3.1 or the other provisions of these terms and conditions, you must not download any material from our Website or save any such material to your computer.
3.3 You may only use our Website for your own personal use and not for any other purposes.
3.4 Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our Website.
3.5 Unless you own or control the relevant rights in the material, you must not:
(a) republish material from our Website (including republication on another Website), except in the case of your social media such as Facebook and Twitter in which case you are permitted to publish extracts in order to promote use of the Website;
(b) sell, rent or sub-licence material from our Website;
(c) show any material from our Website in public;
(d) exploit material from our Website for a commercial purpose (other than as a registered seller in accordance with these terms and conditions); or
(e) redistribute material from our Website.
3.6 We reserve the right to restrict access to areas of our Website, or indeed our whole Website, at our discretion. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our Website.
4. ACCEPTABLE USE
4.1 You must not:
(a) use our Website in any way or take any action that causes, or may cause, damage to the Website or impairment of the performance, availability or accessibility of the Website;
(b) use our Website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
(c) use our Website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software; or
(d) conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our Website without our express written consent.
4.2 You must ensure that all the information you supply to us through our Website, or in relation to our Website or when Booking, is true, accurate, current and non-misleading.
5. USE ON BEHALF OF AN ORGANISATION
5.1 If you use our Website, Social Media or make a Booking in the course of a business, then by so doing you bind both yourself and the company or other legal entity that operates that business to these terms and conditions, and in these circumstances references to âyouâ in these terms and conditions are to both the individual user and the relevant company or legal entity.
6. USER REGISTRATION
6.1 To register or make a Booking on our Website, you must be at least 16 years of age.
6.2 You may register with our Website by completing and submitting the account registration form on our Website, and clicking on the verification link in the email that the Website will send to you.
6.3 If you register for an account with our Website, you will be asked to choose a user ID and password.
6.4 You must not use your account or user ID to impersonate any other person.
6.5 You must keep your password confidential.
6.6 You must notify us in writing immediately if you become aware of any disclosure of your password.
6.7 You are responsible for any activity on our Website arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure.
6.8 By creating an account or making a Booking, you consent to receive marketing communications from Townhouse via email or SMS. You may opt out at any time by following the instructions in our messages.
7. BOOKING BEAUTY TREATMENTS AND PURCHASING GIFT CARDS
7.1 To make a Booking for beauty treatments, or to purchase gift cards, simply follow the steps set out on the Website.
7.2 The costs of our treatments will be shown on the Website and may be updated from time to time. If there are any changes made to our prices, those changes will not affect any Booking which has been made prior to the date of the introduction of the new prices.
7.3 When you make a Booking, your credit card will be authorised for the full amount of the Booking, but will not be charged until the point treatment has been completed, or if the treatment is cancelled within our specified minimum cancellation notice period, or if you do not turn up for your treatment
7.4 We recommend that you arrive for your appointment at least 15 minutes in advance. Late arrival may result in reduced treatment time or loss of your appointment.
7.5 We aim to provide all Services on time. However, should we need to cancel or postpone your appointment at short notice, we will make every effort to contact you in advance.
7.6 We will collect certain details from you during the Booking process or when you purchase gift cards. You agree that we will use those details in accordance with the terms of our Privacy Policy, which you can find here:Â https://townhouse.co.uk/privacy-policy/.
7.7 You may purchase gift cards through the Website for treatments which may be used by yourself or any other person (who meets the conditions set out in these Terms).
7.8 Townhouse gift cards carry no fees and are redeemable for Services, drinks, retail products, and payment of staff tips.
7.9 Gift cards are valid for 12 months from the date of purchase.
7.10 Flawless Finish Guarantee: this guarantee applies to Signature and Luxury Gel services plus the âBIAB / Super Gel Overlayâ add-on where such service has been paid for in full by the customer. Issues must be reported within 7 days from the time of treatment (e.g. if treatment is booked for 5pm on a Friday, by no later than 5pm the following Friday) by contacting  customercare@townhouse.co.uk. The guarantee does not cover Polish treatments.
You must provide your name and photos as well as a description of the issue. We will then book you in for a remedial service at the earliest availability. The guarantee covers quality defects only and cannot be used to change a colour. Re-bookings are subject to availability and may not be within the 7 day period. The new booking made will be calibrated to address the specific issue and will not repeat all the steps of the original treatment. The guarantee provides for a re-do of the service only and cannot be substituted for a refund or any other service. The guarantee is subject to a fair use and is offered at the discretion of Townhouse. It may be limited or revoked temporarily or permanently at any time for any reason.
8. RETAIL PRODUCT SALES & RETURNS
8.1 The Website may list Townhouse-branded or third-party retail products (the âProductsâ).
8.2 Returns. Unused Products in original condition may be returned for a full refund (less shipping) to the original payment method within 30 days of purchase.
8.3 Products are sold for personal use only; resale or redistribution without our written consent is prohibited.
8.4 Prices, descriptions and availability may change without notice.
9. CHARGEBACKS & PAYMENT FAILURES
9.1 If any payment is rejected, reversed or returned unpaid, you will be liable for any bank fees plus up to ÂŁ25 per occurrence to cover our processing costs.
9.2 We reserve the right to suspend future Bookings until all outstanding sums are settled.
10. CANCELLING A BOOKING
10.1 If you are unable to attend your appointment, please cancel your appointment immediately via our website.
10.2 If you wish to cancel a Booking prior to an appointment taking place, the following cancellation charges will apply:
- Cancellation made more than 12 hours before the appointment: no charge;
- Cancellation made less than 12 hours before the appointment: the cancellation fee will be 100% of the cost of your treatments.
10.3 We reserve the right to cancel any order for any reason, including if, for example, your payment is not authorised by the payment system, there is an error on the Website regarding the price or description of a product or the treatment you have ordered is no longer available.
10.4 If we need to cancel a Booking for any reason other than late or non-arrival, or non-adherence to these terms, your credit card will not be charged.
10.5 Stored payment methods may be used to process cancellation fees or no-show charges in accordance with these Terms. You authorise such use when submitting your payment details.
11. TOWNHOUSE RULES
11.1 Children may receive treatments only in accordance with our Childrenâs Policy, which sets out supervision requirements, service restrictions and consent obligations. Where consent is required, a completed parent/guardian form must be provided prior to the start of the appointment. If the required consent or supervision is not in place, we may be unable to proceed, and the booking will be non-refundable.
11.2 Children who are not receiving a treatment are welcome to accompany an adult to their appointment provided our Childrenâs Policy is followed. All children must be supervised at all times to ensure their safety and the comfort of other guests. As our salons are active working environments, we reserve the right to pause or end a treatment if a childâs behaviour poses a health and safety risk or disrupts other customers. Any bookings cancelled due to non-compliance with this policy will be non-refundable.
11.3 No smoking is allowed in the Salon.
11.4 When leaving or smoking outside, clients must be mindful of residential neighbours and keep noise to a minimum.
11.5 Clients must not be intoxicated on site. Should clients become intoxicated, Townhouse reserves the right to require them to leave.
11.6 Alcohol is available for consumption in salon in accordance with our alcohol license. Guests are not permitted to bring their own alcohol or take alcohol off premises. You must be 18 years of age or older to purchase or consume alcoholic beverages and show proof of identification if you look under 25. Guests under the legal drinking age will be provided a soft drink alternative of their choice for their Group Package.
11.7 Should any clients be required to leave for a breach of these terms or any other reason at our sole discretion, any services booked or in progress will be cancelled and no refunds will be given.
11.8 All promotions including but not limited to discounted treatments are valid for the period of time specified in the promotion or 6 months, whichever is shorter. We reserve the right to terminate or revoke any promotion at any point.
12. CANCELLATION OF YOUR ACCOUNT
12.1 We reserve the right to suspend or cancel your account or registration at any time in our sole discretion without notice or explanation. We reserve the right to refuse registration or Booking at any time in our sole discretion without notice or explanation.
12.2 You may cancel your registration with us on at any time by emailing us at  customercare@townhouse.co.uk. We will then remove your details from our system.
13. HEALTH MATTERS
13.1 By making a Booking or purchasing a gift card you are confirming to us that you have provided all relevant information to us in relation to the matters listed on the below at the time of booking in relation to all those persons who will be receiving any Services from the Salon.
Accordingly, you accept that we shall not be liable if any such matters or other relevant information are not disclosed prior to treatment. If such relevant information is not disclosed in advance and is either subsequently disclosed or suspected by Townhouse employees at their sole discretion, you acknowledge that Townhouse may not be able to provide a treatment and, should service be refused due to non-disclosure, Townhouse reserves the right to charge in full for treatments booked.
Examples of matters which must be disclosed to us prior to treatments:
- If you suffer from any allergies or medical conditions (e.g. heart condition, high/low blood pressure, diabetes, viral, bacterial or any other type of infection) or have or have recently had any injury. This may mean that some treatments are contra indicated in part or in full.
- If you have recently undergone an operation or received or are undergoing treatment for cancer or any other major medical condition within the last 5 years.
- If you have bruising, rashes, swelling, skin tags, open sores or wounds, sunburn or have had sun exposure in the 48 hours prior, raised varicose veins, phlebitis, psoriasis, raised moles, undiagnosed bumps, athletes foot, verruca, fungal nail infection, ring worm, recent scar tissue, onychoptosis, pseudomonas, onychia, whitlow, fever, haemophilia, neuralgia, scabies, chilblains, recent broken bones or fractures.
- If you are pregnant or trying to become pregnant.
14. YOUR CONTENT LICENCE
14.1 You hereby grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media and to reproduce, store and publish your content.
14.2 You grant to us the right to sub-licence the rights licenced under Section 14.1.
14.3 You grant to us the right to bring an action for infringement of the rights licenced under Section 14.1.
14.4 You hereby waive all your moral rights in your content to the maximum extent permitted by applicable law; and you warrant and represent that all other moral rights in your content have been waived to the maximum extent permitted by applicable law.
14.5 Without prejudice to our other rights under these terms and conditions, if you breach any provision of these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may delete, unpublish or edit any or all of your content.
15. YOUR CONTENT RULES
15.1 You warrant and represent that your content will comply with these terms and conditions.
15.2 Your content must not be illegal or unlawful, must not infringe any personâs legal rights, and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law).
15.3 Your content, and the use of your content by us in accordance with these terms and conditions, must not:
(a) be libellous or maliciously false;
(b) be obscene or indecent;
(c) infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property right;
(d) infringe any right of confidence, right of privacy or right under data protection legislation;
(e) constitute negligent advice or contain any negligent statement;
(f) constitute or promote any criminal activity;
(g) be in contempt of any court, or in breach of any court order;
(h) be in breach of racial or religious hatred or discrimination legislation;
(i) be blasphemous;
(j) be in breach of any contractual obligation owed to any person;
(k) be untrue, false, inaccurate or misleading;
(l) contain any instructions, advice or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage;
(m) constitute spam; or
(n) be offensive, deceptive, fraudulent, threatening, abusive, harassing, anti-social, menacing, hateful, discriminatory or inflammatory.
15.4 You must not use our Website to post any link to any Website or web page without our written permission.
16. WARRANTIES
16.1 We do not warrant or represent:
(a) the completeness or accuracy of the information published on our Website or Social Media;
(b) that the Website, Social Media or any Service promoted through the Website or Social Media will remain available;
(c) that any treatments you choose to purchase are suitable for you.
16.2 We reserve the right to discontinue or alter any or all of our Website services and any Services offered by the Salon at any time in our sole discretion without notice or explanation.
16.3 To the maximum extent permitted by applicable law and subject to Section 14.1, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our Website and the use of our Services.
17. LIMITATIONS AND EXCLUSIONS OF LIABILITY
17.1 Nothing in these terms and conditions will:
(a) limit or exclude any liability for death or personal injury resulting from negligence;
(b) limit or exclude any liability for fraud or fraudulent misrepresentation;
(c) limit any liabilities in any way that is not permitted under applicable law; or
(d) exclude any liabilities that may not be excluded under applicable law, and, if you are a consumer, your statutory rights will not be excluded or limited by these terms and conditions, except to the extent permitted by law.
17.2 The limitations and exclusions of liability set out in this Section 14 and elsewhere in these terms and conditions:
(a) are subject to Section 14.1; and
(b) govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including any Services which are purchased or received from our Salon, and cover all liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions; and
(c) this includes any claims, losses or damages arising from the conduct of any employee, agent or contractor of Townhouse Stores Limited and/or Townhouse Partners Limited from who may perform any of the Services.
17.3 To the extent that our Website and the information and services on our Website are provided free of charge, we will not be liable for any loss or damage of any nature resulting from your use of the Website. To the extent that you have paid a fee or purchased a gift card, our liability to you shall in no event exceed the amount of that fee, or gift card (as applicable).
17.4 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control, or in respect of any special, indirect or consequential loss or damage.
17.5 We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
18. INDEMNITY
18.1 You hereby indemnify us, and undertake to keep us indemnified, against any and all losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute) incurred or suffered by us and arising directly or indirectly out of any breach by you of any provision of these terms and conditions.
19. FORCE MAJEURE
19.1 We will not be liable for any delay or failure to perform caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil disorder, labour disputes, epidemic, pandemic, utility failures or government actions.
20. THIRD PARTY WEBSITES
20.1 Our Website or Social Media may include links to other websites or social media owned and operated by third parties. We have no control over third party websites and their contents, and we accept no responsibility for them or for any loss or damage that may arise from your use of them.
21. ENTIRE AGREEMENT
21.1 These terms and conditions, together with our privacy and cookies policy, shall constitute the entire agreement between you and us in relation to your use of our Website, our Social Media and the Services provided by us, and shall supersede all previous agreements between you and us in relation to those matters.
22. VARIATION
22.1 We may revise these terms and conditions from time to time.
22.2 The revised terms and conditions shall apply to the use of our Website and Social Media from the date of publication of the revised terms and conditions on the Website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions. If you do not agree to the revised terms and conditions, you must stop using our Website or Social Media.
23. ASSIGNMENT
23.1 You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.
23.2 You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.
24. SEVERABILITY
24.1 If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.
24.2 If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
25. THIRD PARTY RIGHTS
25.1 A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.
25.2 The exercise of the partiesâ rights under a contract under these terms and conditions is not subject to the consent of any third party.
26. ENTIRE AGREEMENT
26.1 These terms and conditions, together with our privacy and cookies policy, shall constitute the entire agreement between you and us in relation to your use of our Website, our Social Media and the Services provided by us, and shall supersede all previous agreements between you and us in relation to those matters.
27. LAW AND JURISDICTION
27.1 These terms and conditions shall be governed by and construed in accordance with English law.
27.2 Any disputes relating to these terms and conditions, the Website or any product or service purchased through the Website shall be subject to the exclusive jurisdiction of the courts of England.
28. TOWNHOUSE REWARDS
28.1 The Townhouse Loyalty Scheme (âTownhouse Rewardsâ) is open to individuals aged 16 years or older. Employees of Townhouse and their immediate family members are not eligible to participate in the loyalty scheme.
28.2 To become a member of the Townhouse Rewards, you must create or already have an account with Townhouse. Each individual may only hold one loyalty account. Accounts are non-transferable.
28.3 Members will earn loyalty points on eligible purchases made at participating Townhouse locations. The number of loyalty points earned per purchase will be determined by the purchase amount. Participants will receive 5 points for every ÂŁ1 spent on treatments, gift cards or products after any discount has been applied. Loyalty points cannot be earned on purchases made with gift cards, vouchers, or in conjunction with any other promotions or discounts, unless otherwise specified. Only treatments that are booked and paid for will be eligible.
28.4 Loyalty points may be redeemed for rewards or discounts as specified in the scheme rules as then in force. Loyalty points have no cash value and cannot be exchanged for cash. .They can only be redeemed by the account holder and may not be transferred to another person. Loyalty points can be redeemed in batches of 500 pts only. 500 pts is the equivalent of ÂŁ5 credit.
28.5 Townhouse reserves the right to modify or terminate the loyalty scheme at any time without prior notice. In the event of termination, members will have a specified time period to redeem any outstanding loyalty points, after which the points will expire.
Townhouse shall not be responsible for any technical malfunctions, interruptions, or errors related to the loyalty scheme.
29. GROUP PACKAGES FOR 6 GUESTS AND UNDER
29.1 These Terms and Conditions govern the sale and provision of group packages by Townhouse. By making a group package booking, you agree to be bound by these terms, including but not limited to our cancellation and amendment policies.
29.2 We require credit card information to hold your booking â you will not be charged. Full payment will be taken on the day of your group booking.
29.3 If you or any group guests are unable to attend the group package booking, please cancel or amend your group booking immediately via our website. Amendments to the booking are subject to availability and may incur additional charges.
29.4 If you wish to cancel your group package booking prior to it taking place, the following cancellation charges will apply:
- Cancellation received more than 12 hours before the booking: no charge;
- Cancellation received less than 12 hours before the booking: the cancellation fee will be 100% of the costs of your treatments and will be charged using the card on file.
29.5 We reserve the right to cancel any booking for any reason, including if, for example, your payment is not authorised by the payment system, there is an error on the Website regarding the price or description of a product, or the treatment you have ordered is no longer available.
29.6 Group Packages are not eligible for any promotions or discounts, including Refer a Friend.
29.7 For health and safety reasons, we do not allow any food to be brought externally for group package bookings. If you are looking for an event which includes catering/food, please visit our Private Events page.
29.8 Townhouse is not responsible for any personal belongings lost or damaged during the group package booking or event.
30. GROUP PACKAGES FOR 7+ GUESTS
30.1 These Terms and Conditions govern the sale and provision of group packages by Townhouse. By making a group package booking, you agree to be bound by these terms, including but not limited to our cancellation and amendment policies.
30.2 We require full payment upon booking your group package for 7 guests and over.
30.3 If you or any group guests are unable to attend the group package booking, please cancel or amend your group package immediately via our website. Amendments to the booking are subject to availability and may incur additional charges.
30.4 If you wish to postpone or cancel your group package prior to it taking place, the following terms will apply:
- We are happy to postpone your booking to an alternative date with at least one weekâs notice.
- If you wish to postpone your booking to an alternative date with less than one weekâs notice, a 50% fee will automatically be charged to the card on your account.
- We are happy to cancel your booking with at least ten daysâ notice.
- If you wish to cancel your booking with less than ten daysâ notice, the cancellation fee will be 100% of the cost of your treatment.
30.5 We reserve the right to cancel any booking for any reason, including if, for example, your payment is not authorised by the payment system, there is an error on the Website regarding the price or description of a product, or the treatment you have ordered is no longer available.
30.6 Group Packages are not eligible for any promotions or discounts, including Refer a Friend.
30.7 For health and safety reasons, we do not allow any food to be brought externally for group bookings. If you are looking for an event which includes catering/food, please visit our Private Events page.
30.8 Townhouse is not responsible for any personal belongings lost or damaged during the group package booking or event.
31. TOWNHOUSE X CHAMPNEYS TRING OPENING OFFER:
10% Off Your First Treatment â Terms & Conditions
31.1 The offer entitles new Townhouse customers to 10% off their first treatment at Townhouse Champneys Tring.
31.2 The offer is available only to customers who register via the Townhouse x Champneys Tring opening campaign using a valid email address.
31.3 Only one offer may be redeemed per customer. The discount is non-transferable, has no cash value and cannot be used in conjunction with any other promotion, discount or offer unless otherwise stated.
31.4 The offer is redeemable only at Townhouse Champneys Tring and may be subject to an expiry date communicated at the time of launch.
31.5 Townhouse reserves the right to amend or withdraw this offer at any time.
MARKETING COMMUNICATIONS
31.6 By registering for this offer, you consent to receive marketing communications by email from Townhouse and Champneys about products, services, offers, events and news.
31.7 Your personal data will be processed by each organisation in accordance with its respective Privacy Policy:
Townhouse Privacy Policy
Champneys Privacy Policy
31.8 You may unsubscribe from marketing communications from either brand at any time by clicking the unsubscribe link included in their emails or by contacting the relevant organisation directly. Unsubscribing from one brandâs communications will not automatically unsubscribe you from the other.